Frequently asked questions
do i need a referral to see a physiotherapist or an exercise physiologist?
No. Physiotherapists and Exercise Physiologists are primary contact practitioners. There is no need to see your doctor before making an appointment.
can I come in to look at the facility before I make an appointment?
Yes! Feel free to come and see what our practice has to offer!
are you ndis registered?
Yes we are a NDIS registered business!
We welcome people to come and check out our facility!
Further information can be found here.
can i claim any of my treatment under medicare?
Your doctor may give you an Enhanced Primary Care Plan /Team Care Arrangement, and Medicare will subsidise a portion of your consultation.
can i claim using my private health insurance?
Yes, you can claim on the spot using your private health insurance.
do you provide treatment for workers compensation and ctp?
Yes we do provide treatment for Workers Compensation and CTP. You must have a current claim number and approval from your insurance company to commence treatment.
what is the cost?
Consultation costs vary depending on whether it is for Physiotherapy or Exercise Physiology. Please contact the practice on 4721 1222 to enquire.
We are a BUPA preferred provider, please let reception know when enquiring about prices.
can i use your hydrotherapy pool or gym if i am not a patient?
All patrons require an assessment by one of our therapists prior to commencing hydrotherapy.
is your facility accessible to people with disability?
Our facility is accessible to those who have difficulty walking or are in a wheelchair.
We have a chair lift for easy access in the pool.
do i need to be a patient to attend one of your classes?
No you do not need to be a patient to be able to attend one of our classes.
Please call our practice on 4721 1222 to book in to any of our classes!
You can find more information about our classes here.
do you have a cancellation policy?
We ask that you value our services and provide us with at least 24 hours notice prior to not attending. A cancellation fee of $50 may apply if you cancel within 24 hours of your appointment.
do you provide casting services?
We can provide casting services including removal.
DO YOU HAVE A QUESTION?
SPEAK TO OUR FRIENDLY ADMIN TEAM
CONTACT US
Ph: (02) 4721 1222
OPENING HOURS
Monday: 8am-6:00pm
Tuesday: 8am-6:00pm
Wednesday: 8am-6:00pm
Thursday: 8am-6:00pm
Friday: 8am-5:00pm
© Everybody Physiotherapy Penrith